Last night, my friend and I went to this restaurant in Panay Ave, corner Timog. It was Buffalo Wild Wings.

As we availed our paid voucher that time, here are some of the things I observed.

First, Buffalo Wild Wings is relatively easy to find. If you are commuting, you just need to go to MRT-Quezon Ave, ride a tricycle and say “Panay corner Timog Ave.” You will see their spot on your left side when you are coming from the MRT. Their restaurant is relatively small so you need to look for their big restaurant’s name. This one:

Second, the ambience in Buffalo Wild Wings is good. Although the place is small and there aren’t enough chairs and tables for loads of people, the overall feel in the place is moderately decent. The place looks clean and neat.

Now, let’s go to the food. My friend and I just availed our voucher that entitled us to unlimited Buffalo wings. Their menu arranges their buffalo wings according to levels of spiciness. Using Filipino firecrackers as the titles of their food, I ordered the Buffalo Wings, 5-star flavor. My friend got the Piccolo.

This is 5-star.

The food was okay. My 5-star meal was not that spicy as I thought it would be. I should have tried the Goodbye Philippines Buffalo wings or the other two spicy wings. My friend enjoyed her meal. However, only one glass of water was served to each of us. It took us a lot of effort and time to get another glass of water. I don’t know why, but their crew was not that responsive to our bid for water. Good thing I did not order the Goodbye Philippines one; I would have made a scene if I had not been able to get water.

Empty glasses. Oh well.

And now we go to Buffalo Wild Wings’s Service. It was terrible. Aside from the water incident where I had to go to the counter to get another glass of water, our utensils were served around 10 minutes after they served our meals. When talking about dining outside, 10 minutes is already a huge amount of time. The SOP should have been that the utensils should be given before the food arrives. But no, our utensils (fork and knife) were given AFTER the food was served. To add insult to injury, we were served rice, without spoon. My friend and I just thought that, “Oh, maybe, it’s some kind of posh European dining where you eat with knife and fork.” But no, the other customers have their spoons. So my friend called the waitress and asked for spoons. Seriously.

The waitress. Oh, she is the worst I’ve seen so far. Here is the thing. Buffalo Wild Wings is just a small place, there were few customers at the time we dined there, and her job is just simple, but why the hell was she in a panic while serving everybody’s food??? In Filipino terms, she was “aligaga” while serving us. I really just don’t get it. She really pissed me off that night. Why the pretty face when you could not serve our food or deliver service?

All in all, Buffalo Wild Wings is 2 out of 5 stars.